FAQs for Clients?
Interested in hosting a contest(s) on logodesign.net? Please read the following guidelines carefully.

We offer custom design solutions through a single crowdsourcing marketplace. The goal is to bring customers and designers together in one place, and for those designers to provide customers with custom design concepts to choose from.

Getting a design on LogoDesign is as easy as A-B-C. Here is how it works:

Step 1: Select a Service. Start your contest by choosing a design service that you need.

Step 2: Name a Price or Package. There is a minimum package price for every design service, but you can choose the amount you’d like to pay based on how many design concepts you’d like to receive (the more you spend, the more designs you will receive). You can also choose a package from our list and customize it as per your needs.

Step 3: Write a Creative Brief. There are a few questions that you will need to answer before designers can get started. The creative brief is essential in designers understanding your needs, so they can create unique designs for you.

Step 4: Give Feedback. As soon as you submit the creative brief, the contest begins for the designers. They compete by submitting design concepts for you to choose from. Your feedback on these concepts will help guide the designers in the right direction and get you exactly what you are looking for.

Step 5: Pick a Winning Design. Your design contest will run for 7 days (or longer at a small cost). Once the contest ends, you get to pick a winning design. We then approve the final files of the winning design to be sent to you. After they have been checked thoroughly for copyright, trademark, quality and compliance standards, you will receive the design.

Typically, a contest runs for 7 to 10 days depending on your needs. If you want to extend or shorten the duration of the contest, you may do so at a minimal cost. You can choose the duration at the beginning of the contest.

If you need your contest right away, you can speed up the process by expediting your contest. This will allow you to host your design contest for as short as 3 to 6 days. For more on Expedited Contests, please read below.

Of course, you can extend the duration of your contest. Normal contests run for 7 to 10 days. You can extend your contest for a small fee by contacting our team when placing the order. Extensions can run up to 14 days.

Each design contest can be started with a minimum price, as listed below. The more you invest, the greater the amount of unique designs you will receive. For detailed pricing please click here

*Please note an additional 20% listing and processing fee is charged for each contest. Upgrades are charged separately.

Yes, we do. We offer four different types of packages for bundle services. Click here for details

*For packages, please note, contests of design services will run one by one, not simultaneously.

A package is more economical and convenient for you because it lets you strategically brand your products and services at a lower price. You only have to payone time for processing fee and upgrades.

When you order a website design, your design contest includes a unique web page or template design. You will be given a PSD file without coding. However, if you require a customized website design with coding, you may choose our Complete Web Design Service. Read more for details

When launching a contest the following charges will incur:

EXAMPLE
Total prize money $300
Add 20% processing fee $60
Add upgrades (if any) $15
TOTAL DESIGN CHARGES $375

* From time to time we run promotions and offer discount coupons which you may claim at the time of payment.

From time to time, we offer special promotions on our website. Be sure to follow us by adding us to your email contact list to be notified of discount opportunities. Subscribe to them or our email list to avail these offers.

We accept all major payment methods including PayPal, Visa, MasterCard, Discover, American Express and E-checks.

If you change your mind and want to edit your creative brief, simply contact us within 24 to 48 hours of the contest launch via email support@logodesign.net or call us at support@logodesign.net or call us at 844-232-4816.

Of course, you can. You may do so by clicking on the “My Contests” tab in our panel. Click on “Increase Package Money” and continue with the prompts onscreen. This option will increase the number of designers, who submit design concepts for your contest, and improve the quality of drafts, as well.

* A 20% transaction fee will be charged on the total increased amount.

It depends. The more frequently you interact and communicate with designers by providing feedback, the more improved drafts you will receive. On an average a contest receives at least 30 drafts and this can reach up to 100 designs.

No, there is no limit to the number of design drafts that designers will submit.

Designers can be contacted via our private messaging system by clicking on the designer’s profile. Then, click on “Contact” on the left side. Write your message and click “Send”. If you still have problem connecting with them, contact us at support@logodesign.net or call us at 844-232-4816.

Although we encourage our designers to submit unlimited number of design concepts, using the following strategy may help you boost the number of drafts for your contest:

1. Make your contest guaranteed. This means that you are guaranteeing that you will definitely choose a winning design at the end of the contest. This will assure the designers that they are not wasting their time with drafts. A guaranteed contest also attracts more designers, and boosts the number of design drafts.

2. Write a detailed creative brief. The purpose of your creative brief is to provideinformation for designers, so they will understand your ideas and what you are looking for in their drafts. By giving more details, designers will be able toenvision your idea more clearly and be more aligned with your vision.

3. Give feedback and get involved. Being involved in your contest by providing constructive feedback helps give designers direction. They will provide better quality drafts that meet your specifications.

4. Increase the package amount. The greater the amount you invest, the more designers will be interested in competing in your contest. In the end, there will be more concepts submitted for you to choose from.

5. Invite designers to participate. To attract better skilled designers, sometimes it helps to explore other designers who are not working on your contest. By checking out their profiles and portfolios, you may get an idea of their design style, which may better match what you are looking for. You may invite these designers to participate in your contest.

Yes you can. At any point during the design contest and before it ends, you can announce that you will be selecting more than one winning designer. This can also be done after the contest ends.

To select multiple designers, simply log in the panel, go to “My Contests,” and click on “Add Winner(s)”. You will also need to fill out the “Winner’s Information.” After submitting, which you will notice an increase in the number of “Winner(s)”.

At the end of the contest, you will be prompted to choose your winner and “additional winner(s)”.

At LogoDesign we appreciate our designers’ hard work and enthusiasm when participating in design contests. A donation is a small monetary award that customers may award designers to show their appreciation for their time and effort.

To donate, go to “My Contest” and click on the design draft that you want to award. This will take you to a page, where you will be asked to donate amounts in denominations of $25, $50, or $100.

Once you have seen all of the designs and decided on a favorite, you can click on the finalize link on the bottom left of that design. When you click “Finalize,” you’ll be brought to another page where you will need to confirm your decision. Once this is done, the winner will be announced and you will receive your final artwork files in 3-5 business days.

On the day your contest ends, your 7-day decision period will begin. If you need more time, you can contact the support team to extend it. If your contest is Guaranteed and you do not contact us or select a winner within 7 days, we will contact you to remind you to choose a winner. In some instances, we will choose a winner for you, and we reserve the right to do so.

Although after your contest has ended and the design has been finalized, no revisions are allowed, you may contact support to request for revisions at a small price.

You will receive your final design files within 3-5 days of finalizing the winning design.

Once you have finalized the winning design, we will notify the designer. The designer will then send all source files to us, we will review them and then email them to you.

You will receive the file types listed below. If you need other file types, please contact our support team immediately after selecting the winner.

Final Files Formats logo/monogram design contest:
.AI and/or .FH: Adobe Illustrator and FreeHand – PMS/CMYK
.EPS: Encapsulated Postscript – CMYK
.PDF: Portable Document File – CMYK
.PSD: Photoshop Document – RGB
.PNG: Portable Network Graphics – RGB
.JPG: Joint Photographic Experts Group – RGB
.GIF: Graphic Interchange Format – RGB
.TIF: Tagged Image File Format – CMYK

Final Files Formats for a stationery contest:
For Commercial Printing:
1. .AI and/or .FH: Adobe Illustrator and FreeHand – PMS/CMYK
2. .EPS: Encapsulated Postscript - CMYK
3. .PDF: Portable Document File - CMYK

For Computer Use:
1. .JPG: Joint Photographic Experts Group - RGB
2. .PDF: Portable Document File – RGB

Final Files Formats for a Brochure/Other contest:
Editable Files:
1. .AI and/or .FH: Adobe Illustrator and FreeHand – CMYK

Printable Files:
2. .TIF: Tagged Image File Format – CMYK – 300 DPI

Final Files Formats for a web contest:

1. .PSD File
2. Images
3. Any other file used

You will receive two main types of files: Vector and Raster. Vector files, (.ai .eps and .pdf) have different uses but can easily be resized without sacrificing resolution or print quality. Raster files (.jpg .psd .gif .tif and .png) are used for websites and other specific printing uses.

Yes, you will have complete trademark rights of your logo once you have chosen and finalized a winning design. In the Terms & Conditions, designers and LogoDesign agree to relinquish the rights of any winning designs. Trademark registration, however, will be your responsibility.

You sure will! Once you have paid for the design in full, you will have the opportunity to trademark the design. It is your responsibility to pursue a trademark for your design, and we cannot guarantee you will receive one.

If you are not satisfied with the results of your design contest and it is not Guaranteed, you may cancel your contest. If you have received more than 30 designs, we will retain $50 from your package amount, but if you receive less than 30, we will refund the full amount. Transaction and any upgrade charges are nonrefundable.

Guaranteed contests cannot be cancelled under any circumstances.

All contests will receive a minimum of 30 design concepts. If you receive less than 30 design drafts, you will be entitled to a refund of the package money. If you receive more than 30 designs, you may obtain a refund (if contest is not Guaranteed), but we will retain $50 of the package amount. Listing, processing, andupgrade fees will not be refunded. Guaranteed contests will not be refunded under any circumstances.

We offer a money-back guarantee on all non-guaranteed contests. If your contest is not Guaranteed and you receive less than 30 design concepts and are not satisfied, you may request a refund of your package amount. If your non-guaranteed contest has more than 30 concepts, however, we will retain $50 of the package amount and award it to the top designer.

NOTE: Processing fees, including upgrades, will not be refunded. All refunds must be requested within 90 days of the contests end date. Please see Terms & Conditions for more information.

Providing feedback to the designers is a great way to turn things around. The more they know about what you want, the better the results will be. You can also browse through designers and invite ones you like to submit a design.

The support team is available to assist you with any issues throughout your contest. Please call 844-232-4816 or email support@logodesign.net

Another option is to extend your contest for 3 days for just $29. This will allow more time for revisions, feedback, and inviting of other designers.

If you have less than 30 designs, you are eligible for our money-back guarantee. If you have more than 30 designs, you can cancel your contest, but we will retain $50 from your package amount.

NOTE: Transaction and upgrade charges are never refundable. Guaranteed contests cannot be refunded under any circumstances.

To report a design, click “Report” on the designer’s page for the contest. If you're reporting a trademark issue, make sure you include (1) The URL of the copyrighted image in its original context and (2) The number of the design that is in violation of copyright. We take trademark and copyright issues very seriously. Please email report@logodesign.net for immediate action.

Working with one designer off of our platform can result in several issues regarding payment, file receiving, etc. To ensure that you receive many high quality designs that you are guaranteed to receive final files for, we encourage you to use our contest site for future design needs.

A Private Contest is a design contest in which only users logged into our site will be able to view. Designers will not be able to add winning designs from private contests to their portfolios. Also, they will not be indexed by search engines.

A Guaranteed Contest is a contest in which it is guaranteed that a winning design and designer will be chosen. This increases the number of designers willing to participate, since it is guaranteed that they could win.

If you choose not to “guarantee” your contest, then you will not have to choose a winner at the end of the contest if you are not satisfied with the designs. Also, if you are not satisfied, you are eligible to receive our money-back guarantee if you receive less than 30 designs. If you receive more than 30, you can still obtain a refund, but we will retain $50 of the package amount. Listing and processing fees will not be refunded.

The Featured upgrade allows your contest to stay within the first few pages (ahead of non-featured contests) of listings in the “Browse Contests” tab. With this feature, you gain maximum visibility among designers.

By default, all contests are veiled on our site. This means that designers cannot see each other’s designs, and cannot copy one another. In some cases, clients like the designers to be able to see all of the designs and upgrades the contested to be unveiled.

An Expedited Contest is a contest that will be completed in less time than the standard 7 days. For $29, you can choose to have your contests length be between 3 and 6 days.

To upgrade a contest after it has already started, simply log into your account and click on the “My Contests” tab. Then, select “Upgrades” and choose which one(s) you’d like and follow the prompts.